The hardware we have on our website is not new. All items are used, tested and working as intended. No warranty (express or otherwise) is implied.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@idspower.com first.
Assuming your exchange has been approved, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
You are required to use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at info@idspower.com for questions related to refunds and returns.
IDS has Senior Control Engineers dedicated to DCS Engineering
who find effective ways to control system and engineering productivity.
